---
title: "How to pause or turn off Hiya Spam Blocker (without uninstalling)"
description: "Pause screening, stop calls forwarding to voicemail, or turn off blocking and caller ID — without deleting the app"
url: https://spamblocker-support.hiya.com/en/articles/41-how-to-pause-or-turn-off-hiya-spam-blocker-without-uninstalling
collection: "Troubleshooting"
updated: 2026-11-11
language: en
---

# How to pause or turn off Hiya Spam Blocker (without uninstalling)

Pause screening, stop calls forwarding to voicemail, or turn off blocking and caller ID — without deleting the app

You don't have to uninstall to take a break from Hiya Spam Blocker. Depending on what you want to stop, here are your options — all reversible.

## Pause call screening for a while

If you have Call Screener enabled and just want calls to come through normally for a bit, you can snooze screening or turn off **Screen my calls**. See how to use Call Screener on [Android](https://apphelp.hiya.com/en/articles/32-how-to-use-call-screener-on-android) or [iPhone](https://apphelp.hiya.com/en/articles/12-how-to-use-call-screener-on-iphone).

## Calls are going to voicemail or not reaching you

If calls are not reaching you, you may need to deactivate Call Screener.

Open Hiya Spam Blocker → **Settings** and tap **Deactivate** (Android: under **Call Screening & Visual Voicemail**; iPhone: **Deactivate Call Screener**) — this removes call forwarding from your carrier line.

Still not receiving your calls? See [Call forwarding and accessing voicemails](https://apphelp.hiya.com/en/articles/30-call-forwarding-and-accessing-voicemails) for more details and troubleshooting steps.

## Too many calls are marked as spam

Adjust your blocking settings:

-   **Android:** in the **Hiya Spam Blocker app**, open **Premium → Spam Blocking** and turn off the categories you don't want blocked.
    
-   **iPhone:** in the **Hiya Spam Blocker app**, open **Blocking** and turn off the categories you don't want blocked.
    

## Turn off caller ID and blocking entirely

-   **Android:** in your phone's **Settings → Apps → Default apps**, change your **default phone app** (and **Caller ID & spam app**) back to your phone's built-in app.
    
-   **iPhone:** in **Settings → Phone → Call Blocking & Identification**, turn off all Hiya switches.
    

Your account and block list stay intact. To remove the app completely, see [How to uninstall Hiya Spam Blocker](https://apphelp.hiya.com/en/articles/17-how-to-uninstall-hiya-spam-blocker).