---
title: "Your data and privacy"
description: "How to update or remove your number's caller ID, request comment removal, or make advanced privacy requests"
url: https://spamblocker-support.hiya.com/en/articles/38-your-data-and-privacy
collection: "Account & Privacy"
updated: 2026-11-10
language: en
---

# Your data and privacy

How to update or remove your number's caller ID, request comment removal, or make advanced privacy requests

Hiya Spam Blocker uses phone number data — including caller ID labels, spam classifications, and user-submitted comments — to help identify and filter unwanted calls. If you need to update or remove information associated with your number, or make a broader privacy request, here's how.

## Update or remove caller ID information for personal numbers

If incorrect caller ID information is shown for your number (or someone else's), or if you'd like your number's information removed from Hiya's services, you can [submit a request](https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=33394399463699).

To manage caller ID information for business phone numbers, use [Hiya Connect Number Registration](https://www.hiya.com/products/connect/number-registration).

## Advanced data requests

For requests such as accessing, deleting, or stopping processing of your personal data — email [**DPO@hiya.com**](mailto:DPO@hiya.com) with the subject line starting with **Advanced Data Management** or [submit a request](https://hiyahelp.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000113547).

These requests apply to individual phone numbers only and take up to 30 days to process.